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Shipment processing time
The standard ground mail service is shipped via United States Postal Service First Class Mail. Packages will arrive within 3-5 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
KIND ATTN:PBE BRILLIANCE LLC
12924 Pierce Street, Pacoima, CA 91331
Customs, Duties and Taxes
super-store.online is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
super-store.online is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org
- By visiting this page on our website: http://www.super-store.online